The facility is operated regarding to the approved environmental policy, which contains performance targets for energy efficiency, water consumption reduction, minimization of general waste and increasing biodiversity of the facility. Along with the scheduled maintenance by the management company specialists, complex inspections of the facility are carried out no less than twice a day, allowing early identification of all possible malfunctions. To increase the environmental awareness of users of the building, the management company regularly interacts with tenants and guests of the mall.

Despite the harsh climate of Nur-Sultan, the MEGA Silk Way shopping mall has created comfortable conditions for a stay. More than 18% of the building envelope is glazed and provides good access to daylight. The temperature zoning is provided in the mall, which year-round meets design parameters. The ventilation system eliminates the possibility of mixing supply and exhaust air by placing air intake grids of 74 AHUs at the required distance from the exhaust grids. High quality indoor air in the building is also ensured thanks to the adopted operational policy.

Considering the volume of the shopping mall’s internal space – more than 1.5 million m3, as well as the annual temperature ranging in Nur-Sultan – from +450C to -400C, the building is characterized by high energy efficiency. The bioclimatic design reduces energy consumption for heating and air conditioning. The building uses supply and exhaust units with a heat recovery and frequency converters, as well as a intelligent BEMS. The building and surrounding area are lit by about 4,800 LED luminaries. Luminaries powered by renewable energy are used to illuminate an open car park.

MEGA Silk Way is a part of a new generation of shopping malls that have emerged due to the growing popularity of electronic sales, the so-called “cities in cities”. It’s one of the main centers of attraction in the Kazakh capital. Despite the remoteness of the mall from the city center, the facility is distinguished by excellent transport accessibility. MEGA Silk Way has parking spaces for bicycles that are well lit in the dark. The mall has numerous public service enterprises, ranging from banks and post office up to amusement parks and a hypermarket.

The territory where the MEGA Silk Way shopping mall is located is characterized by sparse vegetation, however, there are lawns and flower beds arranged on the area of more than 10,000 m2, coniferous and deciduous trees grow there. In 2018, a qualified ecologist carried out an audit of the facility and made recommendations to increase its biodiversity.

MEGA Silk Way has more than 300 units of water-efficient sanitary equipment, including 110 sink mixers with IR sensors and a water flow rate of 3 l/min provided in common areas. The building has a rainwater collection system in a 145m3 tank for irrigation of green spaces. The water consumption by tenants, technological equipment and functional areas in the mall is automatically recorded, which makes it possible to continuously optimize the facility’s operational parameters.

Different solid wastes are collected separately in the building. On the site, there is a space for segregation and storing waste by type; plastic, metal, glass and paper. There are separate waste collection bins installed in the MEGA Silk Way facility.